Welcome to EntruLabs
The ServiceNow Security Experts
We specialize in securing ServiceNow platforms with comprehensive penetration testing, security assessments, Vault implementation, and fractional security experts. Our mission is to protect your digital infrastructure with expert solutions that are tailored to your enterprise's unique security needs.
Not Your Average Implementation Partner
We don't blend in. We stand out.
We don't chase every ServiceNow project. We specialize exclusively in security, bringing depth of expertise that generalist partners can't match.
Why Platform Security Matters
Under ServiceNow's shared responsibility model, the platform provider secures the infrastructure while you're responsible for securing your instance configuration, custom code, integrations, and access controls.
Misconfigurations in ACLs can expose sensitive data. Vulnerable custom scripts can enable privilege escalation. Poorly governed roles create compliance violations. A single integration with weak authentication can become an entry point for attackers. Organizations face regulatory scrutiny from SOC 2, ISO 27001, HIPAA, and GDPR audits that increasingly examine ServiceNow security posture. Without proper platform security practices, you're not just risking data breaches and compliance failures, you're creating technical debt that compounds with every update, integration, and custom application you deploy.
Proven Expertise
Our architects hold CISSP certifications and bring years of specialized ServiceNow security experience to every engagement, combining platform knowledge with real-world security expertise.
Actionable Results
We deliver clear, prioritized roadmaps with replayable proof-of-concepts and practical remediation guidance you can implement immediately. No vague recommendations or consultant-speak.
Recognized Security Research
We are in the ServiceNow Security Researcher Hall of Fame for vulnerability discoveries submitted through ServiceNow's coordinated disclosure program. We find issues before attackers do.
Our Services
We don't do everything. We do security.
EntruLabs specializes in ServiceNow platform security. We offer comprehensive security solutions ranging from adversarial penetration testing and instance-wide security assessments to Vault encryption deployments and IAM overhauls. Our team provides both project-based engagements and ongoing security partnerships through fractional expert retainers that monitor findings, roadmap fixes, and work through backlogs. We actively conduct security research on the ServiceNow platform and participate in the coordinated vulnerability disclosure program, contributing to the security of the broader ServiceNow community. We're also publishing security-focused applications to the ServiceNow store.
Every service is designed to strengthen your security posture, meet compliance requirements, and ensure your instance remains secure through updates, integrations, and organizational growth.
Security Assessments
Our security assessment provides complete visibility into your ServiceNow security posture. We evaluate roles, ACLs, integrations, configurations, and custom code against ServiceNow best practices and security standards. You receive a prioritized remediation roadmap that strengthens your security and compliance without the disruption of active exploitation.
Instance Penetration Testing
White box penetration testing goes beyond identifying vulnerabilities. We actively attempt to exploit them. Our engineers simulate real-world attacks against your custom code, APIs, and workflows to prove exploit paths and business impact. You receive not just a list of findings, but replayable proof-of-concept exploits and clear evidence of what an attacker could actually accomplish.
Fractional Security Experts
We evaluate roles, ACLs, system properties, integrations, and MID Servers against ServiceNow security best practices to uncover misconfigurations or excess privilege. The result is a prioritized hardening roadmap that strengthens compliance and keeps daily operations running safely.
Vault Implementation
Protect your instance's data and comply with stringent regulatory requirements with ServiceNow Vault. We work with your stakeholders to implement any/all Vault products, helping you meet compliance requirements while maintaining platform performance and usability.
Platform IAM Overhaul
Untangle role sprawl and access chaos. We redesign your IAM structure from the ground up. We'll help you consolidate redundant roles, implementing least-privilege principles, design provisioning processes, and establish governance processes that scale with your organization instead of against it.
Scoped App Development
Purpose-built ServiceNow applications that solve your unique business challenges. We design and develop custom apps that automate workflows, integrate systems, and fill gaps the out-of-the-box platform can't address, delivered with security, performance, and maintainability built in from day one.
Consulting and Implementation
As a registered Consulting & Implementation partner, we bring deep expertise in whitebox penetration testing, security assessments, Vault deployment, and platform security work. Our fractional security experts work directly within your instance to clear Security Center backlogs, harden ACLs, and implement security best practices, all backed by our official partnership with ServiceNow.
Applications
As an official ServiceNow Build partner, we develop enterprise-grade security tools and custom applications that extend ServiceNow's native capabilities. Our solutions address real-world security challenges while adhering to ServiceNow development standards and best practices. If you'd like to hear about some of the applications we are preparing for the store, reach out!
